Refund Policy

1. Overview

Customer satisfaction is our priority. However, due to the nature of digital products, our refund policy is subject to certain rules.

2. Refund Conditions

If purchased credits have not yet been used, you may request a refund within 14 days from the date of purchase.

3. Used Services

Refunds are not available for credits where the video generation process has been started or completed.

4. Technical Issues

If you were unable to receive service due to a technical error caused by our system, a full refund or credit compensation will be issued after review.

5. Contact

Please contact our support team for refund requests: [email protected]

6. Company Information

KIDZ Gıda Turizm Dan. Org. Ltd. Şti.
Egemenlik Mah. Aydınlar Caddesi No:44 Bornova İZMİR
Tax ID: 562 096 6892